Shipping & Returns
All products are in stock (unless otherwise noted) and ship out in 1-2 business days. Please add on shipping time to estimate when your order will be delivered to you. All orders are shipped via the United States Postal Service (USPS). If you would like your products quickly, just select an expedited shipping option and you can receive your item in one or two business days once processed.
Returns & Exchanges
Returns and exchanges are accepted within 30 days for non-personalized items provided the product is still in new condition and original packaging is maintained. We want you to be completely satisfied with your order so if something isn't right, let us know and we'll do the best we can to resolve it. If you wish to return or exchange your entire order or any part of the order, please send the product(s) back to the address shown below. When AthleticPets.com receives the products, we will send you the replacement product or provide a refund. Please include a note with your order number and/or name and stating whether you wish to return or exchange the product(s). If you wish to exchange the product for a different size, please include the size you wish to exchange for. Please note that we do not refund expedited shipping costs.
Bridgeview Ventures, LLC
276 N. Melanie Ct.
Palatine, IL 60067
We appreciate your business! Email us with any questions you may have: firstname.lastname@example.org
In rare situations where a damaged or wrong item is shipped, AtheticPets.com will incur all shipping costs. However, for other exchanges, we ask that you split the shipping costs (buyer pays to ship the item back to us and AthleticPets.com pays to ship the new item back to the buyer).