FAQ

Frequently Asked Questions

1. What is AthleticPets.com?

AthleticPets.com was created to provide high quality, officially licensed sports products for pets including dog collars, dog leashes, dog jerseys, dog toys, & more. For more details on the AthleticPets.com story, see the about us screen.

2. Can I order an item as a gift? Do you gift wrap?

We currently do not gift wrap, however, we will certianly leave a personalized gift message with the order at your request. To add a gift message, simply enter your message into the box labeled "Gift Message / Shipping Instructions / Order Comments" on the checkout payment screen. A packing slip is also included with all orders but prices are never listed.

3. Do you ship internationally?

Yes! We ship to most places in the world. Simply select your country and shipping address when prompted and we will ship to you wherever you are in the world. You can estimate the cost of shipping before checking out by clicking on the "Estimate Shipping" button on the shopping cart screen.

4. Is my payment secure?

Absolutely. If you decide to provide your personal and credit card information to AthleticPets.com it is always secured. In fact, your credit card information is never stored in our database. The credit card is processed on the fly and the credit card information is deleted. So, nobody at AthleticPets.com could view your credit card information, even if they wanted to. Furthermore, before your personal information is delivered to us it is secured using SSL encryption.

5. Are there any payment alternatives to providing AthleticPets.com with my personal information?

Absolutely. There are a few options that we accept:

Google Checkout - Through AthleticPets.com we accept Google checkout. By clicking on the Google Checkout button on our shopping cart screen, you provide your information to Google and we never receive it. Google collects the money and pays AthleticPets.com and gives AthleticPets.com your shipping address info. Therefore you can create one account with Google and use that account at all websites that accept Google Checkout. A very secure option.
PayPal - We also accept PayPal which is similar to Google Checkout in that we never receive your payment information. You provide the info to PayPal and they pay AthleticPets.com. To checkout with PayPal, click on the "Checkout with PayPal" graphic on our shopping cart screen.
Check/Money Order by Mail - You can also send us a check or money order (made out to Bridgeview Ventures, LLC) for the amount you see in the checkout to:
Bridgeview Ventures, LLC
276 N. Melanie Ct.
Palatine, IL 60067

6. Who is Bridgeview Ventures, LLC?

Bridgeview Ventures, LLC is the parent company of AthleticPets.com. Bridgeview Ventures, LLC runs AthleticPets.com and also provides web application development consulting services. For more information on Bridgeview Ventures, go to http://www.bridgeviewventures.com

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